Part Time Care Coordinator / Receptionist Vacancy
The Corner Surgery has an exciting opportunity for a Care Coordinator / Receptionist to join our friendly, welcoming, and supportive team. We are looking for a hard‑working and committed individual with a genuine interest in helping patients and contributing to the delivery of high‑quality healthcare.
The successful candidate will enjoy working as part of a team, have a positive and caring approach, and take pride in providing an excellent service to our patients.
This role is for all day Wednesday and Friday, with some flexibility required to provide cover during annual leave and sickness, as needed.
The closing date is 15th May 2026. We are hoping to interview candidates before the end of May and therefore reserve the right to close the advert early should a suitable candidate be found.
Main duties of the job:
Care Coordinator duties
- Answer the telephone promptly and deal with queries appropriately.
- Book appointments and home visits, ensuring that patients are offered the most appropriate appointment for their need.
- Signpost patients to more appropriate services when necessary
- Cancel and rearranging appointments when necessary.
- Process requests for prescriptions and liaising with the pharmacy team.
- Deal with patient requests regarding results of diagnostic tests
- Be the primary link with the social prescribing team, to help co-ordinate the care for patients where non-medical issues may be impacting on their health and well-being, and thus access person-centred local support and education.
- Have the flexibility to be able to cover reception when required during times of annual leave or sick leave.
Administrator duties
- Record and maintain accurate patient information, summarising and coding information onto the patients’ notes using the practice computer system.
- Check, scan and electronically file correspondence from the local hospitals and community services
- Coordinate and organise the Patient Participation Group; liaising with the group members and ensuring the agenda and minutes are completed.
Person specification
Essential
- Experience of working as a team and working with the public
- GCSE English and Maths or equivalent
- Honest, loyal, and trustworthy
- Professional and discrete
- Works well under pressure.
- Organised and hard working
- Punctual and flexible
- Good sense of humour
- Good at resolving conflicts.
- Computer literate
Desirable
- Experience of working in a GP surgery as an administrator or a receptionist
- Experience of using the EMIS Web IT system
For further information or to apply for the position, please email our Practice email address - gp.n84613@nhs.net marking your email FAO: Mrs Dawn Nicholson
Please include a Curriculum Vitae with a cover letter.
References will be requested later.